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Author Topic: Facebook Sync " The Service is currently unavailable"  (Read 3263 times)
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JesuslovesBritt
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« on: July 23, 2010, 10:38:30 AM »

I am having problems with the Facebook HTC sync, it tells me that the service is currently unavailable.

ClickPath

Menu>Settings>Accounts & Sync>Add Account>Facebook for HTC Sense

Error:

Warning - The Service is currently unavailable. Do you want to try again?

 

The normal Facebook for Android app works fine, I can log in etc, other sync options work (Google and twitter)

Steps taken to troubleshoot:

Updated phone to newest software update

Installed updated facebook app


Any idea how to fix this? I've seen many posts about this on the HTC website, but never any answers. I didn't want to have to reset everything on my phone, but nothing seems to be working.  Huh?
 

any suggestions? i know it works for others, is it a defective device?
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SikYou
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« Reply #1 on: July 23, 2010, 03:33:17 PM »

Did this start before the latest update?

Sent from my KaosFroyoEris
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frostbyte32
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« Reply #2 on: July 24, 2010, 12:47:21 PM »

I'm having troubles with mine syncing too, but it isn't showing any error message...it just isn't doing it lol....I am wanting to get all my contacts synced with facebook so their pictures are whatever is their facebook picture. I've tried everything and it is still isn't working so it may be something on their end.
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zeravlapd
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« Reply #3 on: July 24, 2010, 01:02:37 PM »

Same here, just started today. Have found on HTC site that they and facebook are having problems connecting. I hope they fix soon!
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frostbyte32
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« Reply #4 on: July 24, 2010, 01:26:43 PM »

Hopefully they have it fixed soon...it started last night for me and I've been having troubles ever since.
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JesuslovesBritt
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« Reply #5 on: July 25, 2010, 10:19:37 PM »

Did this start before the latest update?

Sent from my KaosFroyoEris

I just got this phone on Thursday because the update fried my last phone. It wouldn't even power up. The Facebook sync worked fine on my last one. It hasn't connected once from this new phone. I set up my Facebook to notify me when it was being logged into and I Just got about 50 emails saying it had been logged into by Htc sync...but it won't even let me login from there on my phone, so I don't know how its connecting but not connecting at the same time.
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zeravlapd
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« Reply #6 on: July 25, 2010, 11:13:25 PM »

Reading HTC Forums, they are saying it's Facebook. No explanation or anything on what the prob is. That is what is frustrating. Was working fine, then nothing!
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JesuslovesBritt
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« Reply #7 on: July 26, 2010, 06:02:25 PM »

And Facebook says its a problem with htc. Facebook sync is one of the main reasons I wanted this phone. I'm not very happy about it.
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Jrocker23
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« Reply #8 on: July 26, 2010, 07:04:13 PM »

Give it a little time im sure they will fix it. I had the phone since launch and this is the first issue with facebook and syncing that I have had..
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JesuslovesBritt
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« Reply #9 on: July 27, 2010, 10:33:09 PM »

It took almost a whole week, but it finally synced!
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